For ink, toner and office supply online purchases, orders made and paid for before 3.00pm will arrive next working day and are delivered via courier between 8.00am and 6.00pm with a signature needed on arrival. Next day delivery is completely free on all compatible and remanufactured toners and inks. There is a standard delivery charge on any original toner or ink and office supplies. if you require a specific time slot there will be an additional cost. Please see below.
Delivery before noon - £5.00 ex VAT
Delivery before 10.00am - £9.50 ex VAT
This additional charge will be automatically added to your invoice if chosen.
Orders made over the weekend or after 3.00pm will be processed on the next working day and the above terms apply. We do not despatch or deliver orders on bank holidays.
Free deliveries are available for customers with 30 day credit accounts. Invoices are printed and sent on the day following shipment of goods from the company. Credit starts from the point of order and payment dates can be found on the "my account" section of your homepage. For more information please contact firstname.lastname@example.org and leave details for us to contact you.
An additional £6.75 ex VAT will be charged on any online order that contains stationery unless pre-agreed prices have been discussed with our sales team. We can provide you with information to track your order from start to finish. These items will be delivered between 8.00am and 6.00pm
Delivery fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees may vary depending on the total weight of the shipment. We advise you to group your items in one order to minimise additional costs. We cannot group two orders placed separately unless instructed before delivery, and these delivery fees will apply to each order.
If you have any specific requirements for your delivery i.e. specific drop off points or delegated members of staff to deliver to, please instruct us before delivery.
If you find that any of your items are damaged or faulty please see our Returns Policy