Privacy & Cookie Policy

At OneStopStationery.co.uk we value your privacy as much as you do and we will only use your details to process your order. We will only keep the data which is necessary for future purchases. All information we collect about you will be used only in accordance with the data protection act 1988 and GDPR (General Data Protection Regulation) 2018.

We do not store credit/debit card details nor do we share customer details with any third parties.

We will not send "Spam" or marketing emails in accordance with the Privacy & Electronic Communications Act passed into law 11th Dec 2003.

How we use cookies
We use traffic log cookies to identify which pages are being used. This helps us analyse and review data about web trends and improve our website in order to adjust and tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

What sorts of information do we hold?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

Information that you provide to us such as your name, address, telephone number, email address when you contact us via our web site.

How do we use your information?

We use information held about you in the following ways:

To set up and administer your account. To make available our services to you, process your orders for our products or services and ensure goods and services are delivered to the address specified using our trusted suppliers and couriers. To take payment from you or give you a refund;
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To help answer your questions and solve any issues you have;
To carry out our obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of our service, when you choose to do so. To notify you about changes to our service.
To communicate any products or services provided by Onestopstationery which may be of interest to you.
To help us understand more about you as a customer, the products and services you consume, and the way you consume them, so we can serve you better;
To help us ensure that our customers are genuine and to prevent fraud;

You can access any of your data at any time. Please request by email to info@onestopstationery.co.uk

All personal information is held securely within our internal website database and we have put in place suitable physical and electronic controls to safeguard and secure the information we collect online.  

Who we might share your information with?

We only share information about our customers with trusted suppliers and couriers to make sure that you receive your order correctly and on time.

We will not sell or supply your information to mailing lists companies, or release any of your details to other companies or individuals. We will only release your information if required to by law.

If you have any questions/comments about our privacy policy, please email or telephone us. Full contact details are available on the 'Contact Us' page on the OneStopStationery.co.uk website.